MuseumMitra - Smart Museum Ticketing & Chatbot System

Note: This is a live prototype only. The actual chatbot system for booking—including real-time payments and NLP—is not hosted yet. Core demo functionality works perfectly.

Overview

MuseumMitra is a full-stack museum ticketing platform that combines Dialogflow-powered chatbots, PayPal payments, and QR code verification into one seamless experience. Visitors chat to book tickets, pay instantly, receive QR-coded emails, and staff verify entry at the gate—all powered by React, Node.js, and MongoDB.

Core Features

Intelligent Chatbot

• Natural language booking via Dialogflow
• Multilingual support (Hindi, English + more)
• Real-time enquiry handling
• Booking status updates in conversation

Complete Booking Flow

• PayPal payment integration
• Instant QR code ticket generation
• Gmail ticket delivery
• MongoDB transaction logging

QR Code System

• Unique QR per booking
• Gate verification portal for staff
• Real-time redeem status
• Anti-duplicate scanning

Role-Based Dashboards

• Museum Admin: Analytics + management
• Staff: QR verification + daily reports
• User: Ticket history + rebooking

Technical Highlights

Dialogflow → React Sync: Real-time chat state management across multilingual intents
PayPal Sandbox: Full payment flow with order validation
QR Security: Unique tokens + MongoDB verification
JWT Auth: 3-role system (admin/staff/user) with protected routes

Challenges Solved

• Cross-language Dialogflow: Intent training for Indian languages
• Payment Reliability: Sandbox testing + error recovery
• QR Performance: Instant generation + scan validation
• Real-time Updates: WebSocket-like polling for status

Key Learnings

Mastered conversational commerce—where chatbots handle complex flows like payments and bookings. Learned production-ready payment gateway integration and how role-based systems scale across user types. Discovered that QR + email delivery creates magical user experiences.

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